User Access
Frequently Asked Questions
Have Questions?
How safe are our machines?
We are producing woodworking machinery since 1993 and our experienced team always strives to ensure user safety. Each machine is thoroughly tested prior dispatching and follows the stringent criterias set by international standards.
How can I know more about the inner components of machines?
At Xtra Sharp, we try our best to show how our machines are built and with which components. We insist on using parts from world-class European, Japanese and Taiwanese brands.
For more information, you can check the webpages for each machine.
I have a special request. Is it possible to modify the design?
At Xtra Sharp, we are ready to perform design change to satisfy clients’ requests. Don’t hesitate to communicate your requirements in details to info@xtra-sharp.com.
How to know the status of my order?
After ordering a machine, a confirmed schedule will be communicated to you. It follows the initial lead time stated in the proforma invoice. Our staff will keep you updated with the production process. For any questions, you can send email at info@xtra-sharp.com.
In which country are you selling?
Xtra Sharp relies on a wide network of dealers to reach you. You can check the list from the following link: https://xtra-wood.com/dealers. If your country is not listed, you can get in touch with our sales and get direct quotes.
Have any questions?
We’re here to help. Let’s talk.